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How to Recover from a Lost Password of NMC2?

You can use a local computer that connects to the Network Management Card
through the serial port to access the command line interface.

1. Select a serial port at the local computer, and disable any service that uses
that port.

2. Connect the provided serial cable (part number 940-0299) to the selected
port at the computer and to the configuration port at the Network
Management Card.

3. Run a terminal program (such as HyperTerminal, Tera Term or PuTTY) and
configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit,
and no flow control.

4. Press ENTER, repeatedly if necessary, to display the User Name prompt. If
you are unable to display the User Name prompt, verify the following:
– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.

5. Press the Reset button. The Status LED will flash alternately orange and
green. Press the Reset button a second time immediately while the LED is
flashing to reset the user name and password to their defaults temporarily.

6. Press ENTER, repeatedly if necessary, to display the User Name prompt
again, then use the default, apc, for the user name and password. (If you
take longer than 30 seconds to log on after the User Name prompt is
redisplayed, you must repeat step 5 and log on again.)

7. At the command line interface, use the following commands to change the
Password setting, which is apc at this stage:
user -n <user name> -pw <user password>
For example, to change the Super User password to XYZ, type:
user -n apc -pw XYZ
For security reasons, it is possible to disable the Super User
account. To verify that the Super User account is enabled, type:
user -n <user name>
If Access: Disabled is returned, you can re-enable the
Super User by typing:
user -n <user name> -e enable

8. Type quit or exit to log off, reconnect any serial cable you
disconnected, and restart any service you disabled.
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